Register with q22 in a Few Simple Steps
Creating your q22 account takes minutes — fill in your details, verify your identity, and you're in the lobby. Your account wallet connects directly to Touch 'n Go eWallet, Boost, or GrabPay, so you can move funds without jumping through extra hoops.
How We Keep Your Account Secure
Your account holds personal details and a live wallet balance, so the security layer around it matters. We use SSL encryption across the registration and login flow, meaning your data travels encrypted from your device to our servers. Identity verification is not just a formality — it confirms that the person withdrawing funds is the same person who opened the account. We do not share your personal data with third parties outside what is needed to process your payments and comply with applicable laws.
SSL Encryption
All data you submit during registration — name, contact, documents — is encrypted via SSL. Your details are protected end-to-end from the form to our servers.
Identity Verification
The MyKad or passport check ties your account to a verified identity. This prevents unauthorised withdrawals and keeps your wallet balance accessible only to you.
One Account Per Person
Each verified identity may hold one active account. This keeps the platform fair and ensures your wallet, history and withdrawal records stay tied to you alone.
Data Protection
Your personal data is used only for account operation, payment processing and where required by applicable law. We do not sell or rent your details to third parties.
What to Expect When You Register
The registration form asks for your name, email address, phone number, and a password you choose. Once you submit, a one-time password (OTP) is sent to your phone to confirm the number is yours. After that, a short identity check is required — a copy of your MyKad or passport is the standard document. This
step keeps your account secure and ensures withdrawals can clear without delays later. Once verification is done, your account wallet is live and ready to receive your first deposit. Players in Kuala Lumpur and Petaling Jaya can complete the whole process on mobile without needing a desktop at any point.
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OTP Phone Verification A one-time password goes to your registered number the moment you submit the form, confirming your contact details before the account activates.
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Identity Check Upload a clear photo of your MyKad or passport. This step protects your withdrawals and prevents unauthorised access to your account wallet.
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Wallet Ready on Activation As soon as verification clears, your account wallet is live. Link Touch 'n Go eWallet or Boost and your balance updates as soon as the transfer confirms.
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Live Chat for Account Help If any step stalls — form errors, OTP not arriving, document upload issues — our live chat is there to sort it out without long wait queues.
Account
The registration form asks for your name, email address, phone number, and a password you choose. Once you submit, a one-time password (OTP) is sent to your phone to confirm the number is yours. After that, a short identity check is required — a copy of your MyKad or passport is the standard document. This step keeps your account secure and ensures withdrawals can clear without delays later. Once verification is done, your account wallet is live and ready to receive your first deposit. Players in Kuala Lumpur and Petaling Jaya can complete the whole process on mobile without needing a desktop at any point.
Explore LobbyYour details are encrypted for secure account access.
Get Help at Any Stage of Registration
Registration questions come up — OTP delays, document format rejections, or deposit not reflecting. We have three ways to reach us depending on what suits you. Live chat is the quickest path for anything blocking your account activation. Email works well for document-related queries where you need to attach files. For quick one-line questions, our Telegram channel connects you with the support team without needing to log in first.
Fund Your Account with Local Wallets
Once your account is active, depositing is straightforward. Open your Touch 'n Go eWallet, Boost, or GrabPay app, select the transfer option, enter the account number shown on your q22 deposit screen, and confirm with your PIN. DuitNow and FPX via Maybank2u or CIMB Clicks are also available for those who prefer online banking. Funds typically reflect in your account wallet quickly after the transfer is confirmed on the payment provider's side.
Common Questions About Signing Up
If something about the registration process is unclear, check the answers below. These cover the most common points — from what documents you need to how your wallet connects after your account is verified.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.